FAQ

We accept payments via credit/debit cards, PayPal, and other secure online payment methods. At checkout, you’ll be prompted to select your preferred payment option.

Is It Safe To Enter My Credit Card Information On Your Website?

Absolutely. We prioritize the security of our customers’ data. *Our website uses SSL encryption to protect your personal and financial information during transmission. Additionally, we adhere to strict industry standards for online payments.

Do You Store My Credit Card Details?

No, we do not store any credit card details on our servers. Your payment information is processed securely through our payment gateway provider, which ensures the highest level of protection for your sensitive data.

Are There Any Additional Fees For Using Certain Payment Methods?

Generally, there are no additional fees for using standard payment methods such as credit/debit cards or PayPal. However, some payment providers may charge their own transaction fees, which will be clearly outlined during the checkout process.

Can I Use Multiple Payment Methods For A Single Order?

Currently, our system supports using only one payment method per order. We recommend selecting the most convenient payment option for your purchase.

What Should I Do If My Payment Fails?

If your payment fails during checkout, please double-check the accuracy of the information entered and ensure that your payment method is valid and has sufficient funds. If the issue persists, contact our customer support team for further assistance.

How Can I Obtain A Copy Of My Invoice/Receipt?

Upon successful completion of your order, you will receive an email confirmation containing your invoice/receipt. Additionally, you can log in to your account on our website to view and print your order details at any time.

Can I Cancel Or Change My Payment Method After Placing An Order?

Once an order has been placed, it is generally not possible to change the payment method. However, if you need to cancel or modify your order, please contact our customer support team as soon as possible for assistance.

Do You Offer Refunds For Returned Items?

Yes, we offer refunds for returned items in accordance with our return policy. Refunds are issued to the original payment method used for the purchase. Please review our return policy for detailed information on our refund process.

How Long Does It Take For A Refund To Be Processed?

Refunds are typically processed within 5 business days from the date the returned item is received and inspected. However, please note that it may take additional time for the refund to reflect on your account depending on your bank or payment provider’s processing times.

Where Can I Submit A Support Ticket?

By visiting the contact page and filling out a request a support ticket will be automatically created for you.