Privacy Policy

Effective: December 2023

Accessing and Utilizing Our Platforms

Our commitment at Motohorse, Inc. is to maintain the accessibility and functionality of our Services. However, we must acknowledge the unpredictability of technology and cannot guarantee uninterrupted service, complete security, or error-free experiences. It’s your responsibility to secure your technology infrastructure and safeguard it against potential threats, including viruses and malware.

Our Services are intended for individuals who are of legal age to form binding contracts under applicable laws. We prohibit the use of our Services by those not meeting this criterion and reserve the right to terminate access for any user violating these Terms, compromising the safety of others, engaging in fraudulent activities, or failing our risk assessment protocols without prior notice or compensation.

Your Privacy Is Important to Us

At Motohorse, Inc., we value your privacy and are committed to protecting it. Generally, we need to collect, process, and use your personal information to operate our organization and provide you with certain Services as discussed in more detail in this Privacy Policy. Before accessing, using, or interacting with the Services, you should carefully review the terms and conditions of this Privacy Policy. Your use of the Services is governed by this Privacy Policy and our Terms of Use.

Personal Information We Collect About You

Personal information is information that can be used to identify you (whether alone or in combination with other information), and may include:

• Name
• Title
• Email Address
• Postal Address (including billing and shipping addresses)
• Geolocation Information
• Telephone Number
• Date of Birth
• Vehicle and Equipment Information
• Riding Style
• Gender
• Physical Traits (such as measurements and sizes for apparel, shoes, helmets, etc.)
• Payment Information (including credit and debit card information)
• Rewards Points Balance
• Order History and Saved Items
• Unique Personal Identifier or Customer Number
• Online Moniker or Alias
• Social Media and Third-Party Login Information (first name, last name, and profile photos for all social media or third-party logins, as well as gender and birthdate for those logging in using Facebook)
• IP Addresses
• Unique Identifiers (such as a universally unique identifier “UUID” that remains on your device persistently to help you log in faster and enhance site navigation)
• Log file Information (such as your IP address, browser type, access times, domain names, operating system, referring web page(s), pages visited, geographic location, your mobile carrier, device information including device and application IDs, and screen size, search terms, and cookie information)
• Information From Cookies, Web Beacons, HTTP Referrers, and Other Tracking Technologies (IP address, location, age, gender, pages you view on our website, duration of your visit, pages you view immediately before and after you access our website, search terms you enter on our website, and information about your browser type, language and operating system)

How We Collect Your Personal Information

Motohorse, Inc. collects your personal information through various means, including when you directly provide information to us and when we automatically collect information about you through your use of the Services. In some instances, you may be able to choose what information to provide, but sometimes we require certain information from you to use certain features of the Services.

Information You Provide to Us

We may collect personal information you provide directly to us, including when you:

• Purchase goods or services from us
• Register or maintain an account with us
• Find the best-fitting products (e.g., by providing information about your physical traits or riding style)
• Register the products you purchase from us or make warranty claims for those products
• Post comments to our online communities
• Apply for employment with us
• Obtain technical support
• Participate in our customer loyalty programs
• Participate in a survey, marketing promotion, sweepstakes, or contest
• Connect with us via social media or respond to one of our usage requests

Information We Collect Automatically

In addition to information you provide to us, Motohorse, Inc., and our agents, vendors, and consultants (collectively “Service Providers”), as well as other third parties, may collect information automatically about our Services and how you use them. This may include:

• IP address
• Browser type and language, operating system, access time, duration of visit, and referring website address
• The pages you view within our websites and other actions you take while visiting us
• The pages you view immediately before and after you access our Services
• Information related to whether you’ve opened an email or clicked on a link contained in an email we sent
• Information from a referring source (an advertising site, a blog, a social media site, etc.)
• Information from surveys and promotions
• Information from content you post or share publicly on discussion forums or other social media pages (including the content you post, your name, and a link to your profile) may be shared across our Services and in other public or private areas of the Internet.

Cookies and Tracking Technologies:

Motohorse, Inc., and our Service Providers may use cookies or other tracking technologies to collect and store information about interactions with the Services, including information about your browsing and purchasing behavior. Cookies are small files that a website or its service provider transfers to a computer’s hard drive through a web browser that enables the site’s or service provider’s systems to recognize the user’s browser and capture and remember certain information. We and our service providers use cookies and other tracking technologies (such as web beacons, tracking pixels, and HTTP referrers) to optimize the functionality of our Services, help us understand how the Services are used, and to provide users with interest-based content or advertising based on their browsing activities.

If you would like to opt out of cookies, visit www.aboutcookies.org or www.allaboutcookies.org for further information. These sites also provide details on how to set your browser not to accept cookies and how to remove cookies from your browser. Some features of our Services may not function if you remove or delete Cookies. More information on how we use cookies can be found in our Cookies Policy.

Google Analytics:

Our Services use Google Analytics to help us analyze user activity. Google Analytics uses cookies to generate information about your use of the Services for the purpose of evaluating use of the Services, compiling reports on website activity, and providing other services related to user activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may prevent Google Analytics from collecting your information by disabling cookies on your browser or you may opt out of Google’s use of cookies by visiting the Google Analytics Opt-out Page.

How We Use Your Personal Information:

Motohorse, Inc. uses your information in various ways to serve you better as a customer and provide an improved online experience. Below are examples of how we use your personal information:

• To Fulfill Orders and Deliver Your Purchases: We use your name, contact information, and payment information to process and deliver your orders.
• For Customer Service and Support: We use your contact history, device and usage information, and order history to provide customer service and support.
• To Improve Our Services: We use website analytics information, cookies, and device and usage information to improve our website, set default options, and provide you with a better shopping experience.
• For Marketing Purposes: With your permission, we may use your contact information to send you information on products, services, and promotions.
• To Protect Our Services: We use information related to your device, IP addresses, and browsing behavior to protect the security of our websites and to detect and prevent fraud against you and Motohorse, Inc.

Sharing Your Personal Information:

Motohorse, Inc. shares your personal information within our group of companies, with our Service Providers, and, where necessary, with third parties for business purposes or as required by law. We require all third parties to respect the privacy of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

Your Rights:

Depending on your location, you may have rights under data protection laws in relation to your personal information, including the right to access, correct, or delete your personal information provided to Motohorse, Inc. If you wish to exercise any of these rights, please contact us.

Changes to Our Privacy Policy:

Motohorse, Inc. reserves the right to update this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

Contact Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].